HDDS Solutions Software


A Dealer Management System representing the primary software product developed by Harley-Davidson Dealer Systems for sale to Harley-Davidson dealerships in the United States. It consists of a Microsoft .Net application utilizing a SQL database, and provides a suite of software modules.

Service History-Link (SHL)

Enjoy the following benefits from the Service History-Link feature:

  • Enhanced custom er experience with a detailed vehicle history no matter which H-D dealership in the U.S. serviced the vehicle.
  • Know your customer's vehicle and exceed their expectations.
  • Save precious technician time diagnosing vehicle issues.
  • Improve your ability to value trade-ins properly, earning your dealership more money.
  • Certify more pre-owned H-D vehicles benefiting you and your customers.

How to Subscribe to SHL

     Non-TALONes Dealers sign up here

     TALONes Dealers sign up here

Hardware & Security

Fortinet Products

Protect your network from unauthorized access and potential network security threats. Regardless of your DMS, we offer reliable and effective security solutions to meet the needs of your business. Learn more...

MCPc Portal

HDDS teamed up with MCPc to provide a secured purchasing portal for all your office needs. MCPconnect.com offers competitive pricing on over 350,000 products – including printers, workstations, and barcode scanners along with consumables such as thermal paper, labels, and inks. Learn more...

HDDS Hosted Environment

Dynamic resource allocation when and where you need it! Leverage off-site Data Storage, quick and easy disaster recovery, and multi-server redundancies to minimize server downtime. Contact an HDDS team member to learn more...

Physical Server Solution

Reduce dependency on internet connectivity to conduct business. This solution provides local data storage, Dell warranty and support with 4-hour on-site hardware support. Contact an HDDS team member to learn more...


TALONes Tune-Up Program

HDDS has created a dynamic new product that provides dealers with a comprehensive look at how to effectively use the TALONes system. This program consists of 3 Tune-Up reports with over 90 inspection points, and interactive webinars with your management staff. Learn more...

Training Services

HDDS offers multiple training options to help dealers become more efficient and effective with TALONes. Choose from a wide variety of free recorded webinars and self-help training videos. We also offer affordable in-depth virtual workshops and instructor-led courses.

Data Services

HDDS offers a multitude of system clean-up options to make your system reporting as accurate as possible.


Quick Links



Real time info at your fingertips

Where is TALONes?



"Class was amazing for our service & parts manager. A great refresher OR for a new warranty manager. We highly recommend! -Matt"

"SHL is a great tool! Helps educate us, the customer and great info when purchasing a bike. -Jackie"


Net Promoter Scores (NPS)

8.7 -TALONes product
9.6 -HDDS as a valued partner
9.6 -HDDS KC Department
9.8 -HDDS Training Department